User Fees

The following are user fees reflected on your property tax notice or billed on a separate user fee invoice. These fees are different from fees applied to property development, known as Development Cost Charges.

Water User Fees

The Capital Regional District (CRD) Water Services provides municipal water to the Town of View Royal. To access their water accounts web page, please click here.

You may contact CRD Water Services at 250-474-9600.

Any water user fee unpaid by December 31st of any year it is due shall be deemed taxes in arrears on the land or real property on which the fee is imposed.

Sewer User Fees

Sewer User Fees are invoiced to property owners in October of each year.

What does the sewer user fee pay for?

The Town of View Royal's annual sewer fee pays for the operation and maintenance costs related to the use of the sanitary sewer collection system and sewer pump stations owned and operated by the Town of View Royal.

This sewer user fee differs from the Capital Regional District (CRD) Sewer tax, which is collected on your annual property tax notice.  The CRD tax pays for regional debt and operations of sewer trunk mains and pump stations that move sewage from the View Royal collection systems to the Regional outfall.

Click here to view a copy of the Sanitary Sewer Rates Bylaw.

The sewer user fee is calculated using the CRD Water Services winter water consumption date, November to April.

On your sewer user fee invoice, you will see two charges:

  • A flat base charge which represents 15% of the total cost of the sewer operations; and
  • The consumption charge that represents 85% of the total cost of the sewer operations and is a rate per cubic meter of water consumption used.

Access our new Online Services to:

  • get connected to your account(s)online to view billing summary and transactions;
  • get your sewer fee invoice electronically instead of a paper copy in the mail;
  • understand the details of your sewer invoice.

If you experienced a water leak during the consumption period used to calculate your sewer user fee, view the Sewer User Fee Adjustments due to Water Leaks Policy [PDF - 21 KB] and Application Form.

Any sewer user fee unpaid by December 31st of any year it is due shall be deemed taxes in arrears on the land or real property on which the fee is imposed.

Garbage and Household Food Waste Collection User Fees

Residential garbage and household food waste collection fees are entered on the tax roll as a separate line item on the annual property tax notice.  The Town's  Garbage and Household Food Waste Collection Bylaw [PDF - 46 KB] details the service fees for garbage and household food waste collection.

For information on services for new dwelling units and discontinuation of user fees, click here [PDF - 38 KB] to access the User Fees Factsheet.