COVID-19 (Coronavirus)

Information about Novel Coronavirus (COVID-19)

There is a lot of information available right now about the novel coronavirus or COVID-19.

It is important that you access reliable sources of information to ensure that you are getting the best and most accurate information available.

Mayor Screech speaks with Westshore Business regarding View Royal's response to the COVID-19 health crisis

The following links are provided so that you can read more about what you would like to know.

Most of the sites listed include internal links that will provide you with very detailed information – answering such questions as “what does it mean to self-isolate?” or “what does social distancing involve?” or “how do I know if I have COVID-19 or not?”. Take the time to read up and get your questions answered (and keep in mind that these agencies keep their sites updated frequently).

COVID-19 Medical Information:

  • For people who are experiencing COVID-19 symptoms or who require assistance with other health issues, call HealthLinkBC at 8-1-1.
  • The BC Ministry of Health and BC Centre for Disease Control have developed a Self-Assessment tool, which can help you determine whether you may need further assessment or testing for COVID-19. Click here to access the Self-Assessment Tool.

COVID-19 Non-Medical Information:

  • Provincial COVID-19 information:
    - Call: 1-888-COVID-19 (1-888-268-4319) – available 7 days a week, 7:30 am to 8 pm
    - Text: 604-630-0300
  • Public Health Agency of Canada's COVID-19 information:
    - Call: 1-833-784-4397
    - Email:

FAQs on symptoms, prevention, travel advice, Canada’s response, and being prepared.

How Can You Help?

  • Practice social distancing – if you have to be out in public, keep a distance of 2 metres (6’) from other people.
  • If you are sick, stay home if you feel unwell.
  • If you are able to stay home, please stay home.
  • Wash your hands well and often.
  • Cover your mouth and nose with your flexed elbow or tissue when you cough or sneeze (then toss that tissue in the garbage).
  • Avoid touching your eyes, nose and mouth.
  • Seek medical attention if symptoms worsen. Call your doctor or 8-1-1 for medical information. (For non-medical questions call 1-888-COVID19).
  • Stay connected: pick up the phone and check in with family, friends and your neighbours.

Provincial Information 

The Province of British Columbia continues to post regular updates and information about support they are providing that you can find through their COVID-19 Provincial Support website.

Here is a list of Provincial orders, notices, and guidance to support people and businesses during the COVID-19 pandemic updated August 4, 2020.                                                           

COVID-19 and Businesses Returning to Safe Operations - Phase 2 & 3

Employers resuming operations are required to develop a COVID-19 safety plan that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of COVID-19 transmission. Please visit the WorkSafe BC website for further information. 

In an effort to ease the burden on HealthLink 811, B.C. has set up a dedicated COVID-19 line at        1-888-COVID19 or text at 1-888-268-4319.

We recognize the hardships already faced by all of us. We endeavor to maintain physical distancing in our lives and in our communities as we work together to slow the spread of COVID-19. Thank you all for working so hard.