COVID-19 (Coronavirus)

Information about Novel Coronavirus (COVID-19)

There is a lot of information available right now about the novel coronavirus or COVID-19.

It is important that you access reliable sources of information to ensure that you are getting the best and most accurate information available.

Mayor Screech speaks with Westshore Business regarding View Royal's response to the COVID-19 health crisis

The following links are provided so that you can read more about what you would like to know.

Most of the sites listed include internal links that will provide you with very detailed information – answering such questions as “what does it mean to self-isolate?” or “what does social distancing involve?” or “how do I know if I have COVID-19 or not?”. Take the time to read up and get your questions answered (and keep in mind that these agencies keep their sites updated frequently).

COVID-19 Medical Information:

  • For people who are experiencing COVID-19 symptoms or who require assistance with other health issues, call HealthLinkBC at 8-1-1.
  • The BC Ministry of Health and BC Centre for Disease Control have developed a Self-Assessment tool, which can help you determine whether you may need further assessment or testing for COVID-19. Click here to access the Self-Assessment Tool.

COVID-19 Non-Medical Information:

  • Provincial COVID-19 information:
    - Call: 1-888-COVID-19 (1-888-268-4319) – available 7 days a week, 7:30 am to 8 pm
    - Text: 604-630-0300
  • Public Health Agency of Canada's COVID-19 information:
    - Call: 1-833-784-4397
    - Email:

FAQs on symptoms, prevention, travel advice, Canada’s response, and being prepared.

How Can You Help?

  • Practice social distancing – if you have to be out in public, keep a distance of 2 metres (6’) from other people.
  • If you are sick, stay home if you feel unwell.
  • If you are able to stay home, please stay home.
  • Wash your hands well and often.
  • Cover your mouth and nose with your flexed elbow or tissue when you cough or sneeze (then toss that tissue in the garbage).
  • Avoid touching your eyes, nose and mouth.
  • Seek medical attention if symptoms worsen. Call your doctor or 8-1-1 for medical information. (For non-medical questions call 1-888-COVID19).
  • Stay connected: pick up the phone and check in with family, friends and your neighbours.

The Town of View Royal is taking steps to ensure ongoing provision of Town services.

  • While access to Town Hall is limited, service delivery continues online, over the telephone and through videoconferencing.
  • Council meetings are now being held electronically.
  • Our playgrounds, View Royal Park’s adult fitness stations, bike park and community gardens have now been closed.
  • Emergency Preparedness Fair set for early May 2020 has been cancelled.
  • Canada Day celebration at Craigflower Manor has been cancelled

The Town will continue to post regular updates on our website. If you have any questions regarding the Town’s response that are not answered throughout this page, or if you have any suggestions for information that you would like to see on this page, please email: or call: 250-479-6800 from Monday to Friday, 8:30 am to 4:30 pm.