bc211 - Here to Help You

Life can be difficult for many at the best of times, but the COVID-19 pandemic has created a new layer of stress and anxiety for everyone. bc211 is a British Columbia, non-profit organization that provides a free, confidential, multilingual service that links people to resources for help, where and when they need it. 

bc211 provides information about and referral to a broad range of programs and services, including: 

  • basic needs like food and shelter 
  • mental health and addictions support 
  • legal and financial assistance 
  • support for seniors, and much more.   

Help is available 24/7 by calling or texting 211. 

When someone contacts bc211, they are connected with a real person who will ask questions about their situation and then suggest programs or services that can help. Often, they can be registered on the spot. This eliminates the stress of trying to wade through the changing information we are all processing each day.

Phones are answered 24/7 in 150+ languages.

To access the service, dial 2-1-1 or visit bc211.ca.