Bylaw Enforcement Officers are given the task of investigating written complaints about alleged violations of View Royal's bylaws. If you have a concern about a perceived bylaw infraction, such as an infraction involving excessive noise, a hazardous property condition, or a potential zoning infraction, you can submit a written complaint to the Town.
Enforcement proceedings vary for each individual complaint and are decided upon based on the individual case. Some issues may be determined by the Town to be a civil matter between two property owners, or a minor non-enforceable infraction. Other issues may be enforced through a number of different measures, including municipal ticketing or seeking a court injunction.
Often complaints are resolved amicably between neighbours. If possible, it is recommended that each resident attempt to resolve their issues before contacting the Town's Bylaw Enforcement Officer.
Bylaw Infraction Complaints
Any concerns or complaints must be submitted in writing in order for the Town's Bylaw Enforcement Officer to investigate. To make a written complaint regarding a violation of municipal bylaw regulations, the Town requires the complainant to provide their name, address and phone number, as well as the complainant's association with the issue of complaint. All personal information provided by a complainant is protected in accordance with the Freedom of Information and Protection of Privacy Act.
Complaints can be made by filling out a Bylaw Enforcement Complaint Form [PDF - 62 KB], and submitting to:
Mail or In Person: 45 View Royal Avenue, Victoria, BC, V9B 1A6
If you have an urgent health or safety concern, contact the Town by phone at 250-708-2256.