View Royal COVID-19 Information & Updates

Town Hall - Limited Public Access but Municipal Business Operations Maintained

Beginning Monday, March 23, 2020, View Royal Town Hall will be closed to the public until further notice. 

Please see below to learn how to contact us so we can continue to serve your needs. 

Town services: 

Many Town services are available online or can be taken care of over the phone or by videoconferencing. Please visit our FAQ's sheet to find out more information regarding Town services.

Departments, services provided, and how to reach each of the departments can be found on the following links:

Unsure where to direct your inquiry? Please contact info@viewroyal.ca or call 250-479-6800.

Currently our drop box at the Town Hall (45 View Royal Avenue; drop box is located to the left of the main front doors) is available for cheque payments and our online and telephone banking services remain available for property tax and sewer utility account payments.  If you need to pay for other items, or pay in-person using cheque, cash or debit, please contact the Town Hall at 250-479-6800.

What is not available at Town Hall at this time? 

  • Coming in to look at building plans
  • Witnessing of pension or other similar legal documents
  • Town Hall washrooms are not available for public use currently

Our service delivery partners: 

Some services in View Royal are delivered by others. If you have questions, please reach out to these service delivery partners: 

Garbage and Houshold Food Waste Collection

  • Visit the Waste Management website by clicking here or call 250-652-6242

Recycling (Blue Box)

  • Visit the Capital Regional District website by clicking here or call 250-360-3000

Water

  • Visit the Capital Regional District Water website by clicking here or call 250-474-9600

Yard and Garden Waste 

  • Yard and Garden Waste Transfer Station (formerly Canteen Composting) will be closed as of 5:00 p.m., March 22, 2020 until further notice. Ellice Recycle located at 524 David Street (250-386-4342) is now closed until further notice.  
  • The Town requests that residents not drop off material at the Canteen Road site or conduct illegal dumping in parks or boulevards. The public is encouraged to consider composting at home and is reminded that outdoor burning is prohibited. More information on composting can be found at compost.bc.ca.

Other Municipal Operations:

View Royal Council has decided at this time to hold only one Council meeting, instead of two, each month. The regularly scheduled Council meetings set for the first Tuesday of each month will not be held at this time. However, the regularly scheduled Council meetings set for the third Tuesday of each month will proceed. 

As well, the regularly scheduled Committee of the Whole meetings set for the second Tuesday of each month will proceed. 

The Town's Advisory Committee meetings have been cancelled for an indefinite period of time. 

For more information on Council agendas and minutes click here. 

We thank residents and staff for observing the guidance of our health authorities and doing what is required to help reduce the spread of COVID-19. Please note that during this challenging time, responses will be provided in priority order with life and safety issues taking the highest priority. 

Residents can subscribe to get email notifications of "What's New" items. Sign up at https://www.viewroyal.ca/EN/meta/notifications.html

Provincial Information Line

In an effort to ease the burden on HealthLink 811, B.C. has set up a dedicated COVID-19 line at          1-888-COVID19 or text at 1-888-268-4319.

BC COVID-19 Symptom Self-Assessment tool: https://covid19.thrive.health 

Other Resources: go to our COVID-19 page.

Government of Canada

BC Centre for Disease Control