COVID-19 General Resources

There is a lot of information available about COVID-19. It is important to access reliable sources of information to ensure that you are getting the best and most accurate information.

The sites listed below include links that provide detailed information regarding COVID-19, and help answer questions such as “what does it mean to self-isolate?” or “what does social distancing involve?” or “how do I know if I have COVID-19 or not?”. Take the time to read and get your questions answered (and keep in mind that these agencies keep their sites updated frequently).

British Columbia:

Canada:

Global:

COVID-19 Medical Information:

  • For people who are experiencing COVID-19 symptoms or who require assistance with other health issues, call HealthLinkBC at 8-1-1.

  • The BC Ministry of Health and BC Centre for Disease Control have developed a Self-Assessment tool, which can help you determine whether you may need further assessment or testing for COVID-19. Click here to access the Self-Assessment Tool.

COVID-19 Non-Medical Information:

  • Provincial COVID-19 information:
    - Call: 1-888-COVID-19 (1-888-268-4319) – available 7 days a week, 7:30am to 8:00pm
    - Text: 604-630-0300

  • Public Health Agency of Canada's COVID-19 information:
    - Call: 1-833-784-4397
    - Email: phac.info.aspc@canada.ca

  • FAQs on symptoms, prevention, travel advice, Canada’s response, and being prepared.

How Can You Help?

  • Wash your hands well and often.

  • Cover your mouth and nose with your flexed elbow or tissue when you cough or sneeze (then toss that tissue in the garbage).

  • Avoid touching your eyes, nose and mouth.

  • If you are able to stay home, please stay home.

  • Stay connected: pick up the phone and check in with family, friends and your neighbours.

Provincial Information 

The Province of British Columbia continues to post regular updates and information about support they are providing that you can find through their COVID-19 Provincial Support website.

Here is a list of Provincial orders, notices, and guidance to support people and businesses during the COVID-19 pandemic updated September 17, 2020.                                                           

COVID-19 and Businesses Returning to Safe Operations - Phase 2 & 3

Employers resuming operations are required to develop a COVID-19 safety plan that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of COVID-19 transmission. Please visit the WorkSafe BC website for further information.