View Royal COVID-19 Information & Updates

Town Hall - Limited Public Access but Municipal Business Operations Maintained

Town staff are working out the details for delivering services in-person beginning early June.

Beginning Monday, March 23, 2020, View Royal Town Hall closed to the public until further notice while still offering our services.

Mayor Screech speaks with Westshore Business regarding View Royal's response to the COVID-19 health crisis https://www.westshore.business/

Please see below to learn how to contact us so we can continue to serve your needs. 

Town services: 

Many Town services are available online or can be taken care of over the phone or by videoconferencing. Please visit our FAQ's sheet to find out more information regarding Town services.

Departments, services provided, and how to reach each of the departments can be found on the following links:

Unsure where to direct your inquiry? Please contact info@viewroyal.ca or call 250-479-6800.

Currently our drop box at the Town Hall (45 View Royal Avenue; drop box is located to the left of the main front doors) is available for cheque payments and our online and telephone banking services remain available for property tax and sewer utility account payments.  If you need to pay for other items, or pay in-person using cheque, cash or debit, please contact the Town Hall at 250-479-6800.

What is not available at Town Hall at this time? 

  • Coming in to look at building plans
  • Witnessing of pension or other similar legal documents
  • Town Hall washrooms are not available for public use currently

Our service delivery partners: 

Some services in View Royal are delivered by others. If you have questions, please reach out to these service delivery partners: 

Garbage and Houshold Food Waste Collection

  • Visit the Waste Management website by clicking here or call 250-652-6242

Recycling (Blue Box)

  • Visit the Capital Regional District website by clicking here or call 250-360-3000

Water

  • Visit the Capital Regional District Water website by clicking here or call 250-474-9600

Yard and Garden Waste 

  • Yard and Garden Waste Transfer Station (formerly Canteen Composting) has re-opened. Their hours will be: 8:00 a.m. - 5:00 p.m., Tuesday to Saturday. Ellice Recycle located at 524 David Street (250-386-4342) is open from 8:30 a.m. - 5:00 p.m., Monday to Friday, please note regular depot rates apply at this site. In order to allow for physical distancing, both the Yard and Garden Waste Transfer Station and Ellice Recycle will be limiting vehicle access to only two (2) vehicles in the yard at a time - please expect wait times.  
  • The Town requests that residents not drop off material at the Canteen Road site after hours or conduct illegal dumping in parks or boulevards. The public is encouraged to consider composting at home and is reminded that outdoor burning is prohibited. More information on composting can be found at compost.bc.ca.

Other Municipal Operations:

In light of the World Health Organization’s pandemic declaration regarding COVID-19 and the resultant Provincial state of emergency, View Royal Council has decided at this time to hold two Council meetings each month electronically.

These Council meetings will take place on the regularly scheduled Council meeting dates set for the first and third Tuesday of each month.  

The regularly scheduled Committee of the Whole meetings set for the second Tuesday of each month and the Town’s Advisory Committee meetings have been cancelled until further notice.

For more information on Council meetings click here

We thank residents and staff for observing the guidance of our health authorities and doing what is required to help reduce the spread of COVID-19. Please note that during this challenging time, responses will be provided in priority order with life and safety issues taking the highest priority. 

Residents can subscribe to get email notifications of "What's New" items. Sign up at https://www.viewroyal.ca/EN/meta/notifications.html

Provincial Information 

The Province of British Columbia continues to post regular updates and information about support they are providing that you can find through their COVID-19 Provincial Support website.

Statistics Canada's ongoing survey on the Impacts of COVID-19 on Canadians.  This survey has ten questions and takes approximately five minutes to complete.

Provincial Health Services Authority wants to hear about your experience during the COVID-19 pandemic. Take their COVID-19 survey, your story, our future.

Rent relief on the way for B.C. small businesses:  Thousands of small businesses in British Columbia will see their monthly rent reduced by at least 75%, with the new federal-provincial Canada Emergency Commercial Rent Assistance Program (CECRA). Launching in mid-May 2020, the CECRA will see B.C. small businesses receive a total of over $300 million in federal-provincial relief, with B.C. contributing an estimated $80 million.  Read more 

As well, there are some specific, recent news releases from the Provincial Government that may be of interest to your specific circumstances: 

COVID-19 and Businesses Returning to Safe Operations - Phase 2

Employers resuming operations are required to develop a COVID-19 safety plan that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of COVID-19 transmission. Please visit the WorkSafe BC website for further information. 

In an effort to ease the burden on HealthLink 811, B.C. has set up a dedicated COVID-19 line at        1-888-COVID19 or text at 1-888-268-4319.

BC COVID-19 Symptom Self-Assessment tool: https://covid19.thrive.health 

Other Resources: go to our COVID-19 page.

Government of Canada

BC Centre for Disease Control

We recognize the hardships already faced by all of us. We endeavor to maintain social distancing in our lives and in our communities as we work together to slow the spread of COVID-19. Thank you all for working so hard.