User Fees

Town of View Royal user fees for water, sewer and garbage services are reflected on your property tax notice or billed on a separate user fee invoice.

Water User Fees

The Capital Regional District (CRD) Water Services provides municipal water to the Town of View Royal. Information about CRD water billing and accounts is available at crd.bc.ca/service/drinking-water/billing-accounts.

CRD Water Services can be contacted at:
479 Island Hwy, Victoria, BC V9B 1H7
250-474-9600
Email

Any water user fee unpaid by December 31st of any year it is due will be deemed taxes in arrears on the land or real property on which the fee is imposed.

Sewer User Fees

Sewer utility invoices are issued annually in October with payment due at the end of November.  Any sewer utility invoice unpaid by December 31st of any year it is due shall be deamed taxes in arrears on the land or real property on which the fee is imposed.  If you have not received your invoice by the end of October, please contact the Finance Department at 250-708-2270 or finance@viewroyal.ca.

  • What does the sewer utility invoice pay for?

The Town of View Royal's annual sewer utility invoice pays for the operation and maintenance costs related to the use of the sanitary sewer collection system and sewer pump stations owned and operated by the Town of View Royal. The Town also recovers a share of the operating costs, capital contributions and debt costs relating to the sewer trunk mains, pump stations and wastewater treatment plant owned and operated by the Capital Regional District (CRD) that move sewage from the View Royal collection systems to the regional treatment centre and outfall.

Sanitary Sewer Rates and Regulations Bylaw No. 397, 2000 [PDF - 197 KB]

  • Water Leaks

If you experienced a water leak during the consumption period used to calculate your sewer utility invoice, see the Sewer User Fee Adjustments due to Water Leaks Policy [PDF - 21 KB] and Application Form.

  • Online Services

Use Online Services to:

  • get connected to your account(s) online to view billing summary and transactions;
  • get your sewer utility invoice electronically instead of a paper copy in the mail;
  • understand the details of your sewer utility invoice.

Sewer Utility Payment Options

Sewer Utility Fees FAQs

Garbage & Household Food Waste Collection User Fees

Residential garbage and household food waste collection user fees are entered on the tax roll as a separate line item on your annual property tax notice.

Garbage and household food waste collection user fees recover the cost to provide the service. Council approved Fees and Charges Bylaw No. 958, 2016, Amendment Bylaw No. 1115, 2023 Garbage user fees to establish garbage collection user fees for five (5) years. The curbside user fee will increase in 2023 by $24 (from $226 to $250) per household and in 2024 by $15 (to $265). After 2024 the rate will increase by $10-$15 each year. This ensures the Town will recover the cost of providing the weekly service.

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